Be Prepared: Emergency Communications

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Mesh Mobile Technology

An interesting article from ITP Techblog on mesh mobile technology that could prove valuable in a major disaster.


I've also attached a link to the actual Serval Project website and interestingly I see they are preparing for an exercise with the New Zealand Red Cross - read more......




Cyber Security is a Global Responsibility

Standby recently participated in a Cyber Security Forum arranged by the BIBF.  It stressed the importance of being proactive in your response to the rise in Cyber attacks globally.  There are many products out there that help you stay ahead of the game.  If you would like any further information on these please do not hesitate to contact us.


Relocation Needs due to Qatar situation - contact us

If anyone needs business continuity help due to the recent developments in Qatar then feel free to contact us for any advice or guidance we will be only too happy to help.  

If you are looking at long term or temporary offices due to relocation within the region then why not speak to our partner Regus who have a number of different relocation or Business Continuity packages available 

Political Influence on Business .....have you been affect?

I write further to our blog of 6 March and 9 May highlighting how political impact on business is one of the top ten worries of companies.  With the current tensions between Qatar and other GCC states including Egypt, this is bound to have many International and GCC companies that have previously enjoyed free passage and trade with Qatar scrabbling for clarifications.  They will have staff of differing nationalities working in Qatar who may be impacted directly in a move that apparently bans Saudi, UAE and Bahraini Citizens from travelling to, living there or passing through it.  People affected have 14 days to leave.  Egypt are reported to have 180,000 citizens living and working in Qatar.  

The BA Computer Failure

The recent failure of British Airways computer systems in the UK shows the absolute importance of IT systems to an airline.  It also highlights many questions that still remain unanswered. 

It was outlined relatively early that it was a power failure and then in an interview today with the Chief Executive of BA on BBC news he said it was a power surge and that the secondary systems did not start. 

That raises even more questions such as-

There is obviously a single point of failure in their systems.  Has it been identified and what are they doing to address it?  These single points of failure should have been previously identified and addressed, by providing alternate power paths to the critical equipment

If it was a power surge, the question has to be asked, that how come a power surge would take out all of BA’s systems.  Power surges are not unknown and should have been planned for.  Most, if not all high-quality UPS systems have surge filters built into them.  If the area where the data centre or critical equipment was located is known for power fluctuations, then there should have been quality filter and surge equipment put in.  Also, the design of the data centres should be that there is alternate paths to them, right from the main power supply, through the switchboards and UPSs to the servers and switches which should have dual power supplies.

How did the surge occur?  If it was from the electrical supplier then how come it was not a wide spread incident in that country.  Was the surge caused by a person working in the data centre?  If so, were they qualified to work in the data centre, was the work scheduled and approved by IT Management? 

Then the issue of BA’s disaster recovery centres needs to be considered.  The assumption here is that BA, does have secondary sites.  Why did they take so long to switch over to them?  When was their DR systems and fail over to them last tested? High need operations such as airlines need to almost instantaneous switch over ability between their prime and secondary sites.  Worst case scenario it should take an hour. 

Many questions need to be answered.  We find it extremely hard to work out how a power surge could take out the whole operations of an airline.  There has got to be resilience built into it. BA is the national carrier of the UK and the government needs to step in and get an independent inquiry carried out by IT professionals who are well aware of how to build resilient data systems.  Something is terribly wrong in the design and the operation of their disaster recovery.  The cost of building a resilient data services would have been far less than that cost of the BA IT failure.


Standby are able to carry out your Data Centre Risk Assessment